Unified Communication Integrated Voice Response (IVR) Engineer
Lancaster General Hospital
3009 Intercompany - Novastream to Lancaster General Hospital
Lancaster General Hospital (as part of Lancaster General Health Penn Medicine System) seeks a Unified Communication Integrated Voice Response (IVR) Engineer to lead the design, development, implementation, and support of IVR applications on the Avaya Experience Portal and outbound dialers; make recommendations and design IVR applications that create positive customer experiences; work with Avaya Aura platforms and contact center technologies; recognize and support an 'always on', 24x7, systems services model and participate in the on call rotation.
Applicants for this position can apply online at www.LGHealthJobs.com and entering Unified Communication IVR Engineer in the search box.
Posted on 03/09/2020