Penn Medicine Home Health
3111 Lancaster Team
Nursing - CCS-LN
POSITION SUMMARY: Responsible for coordinating patient care and services after hours and on the weekend.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Serves as a liaison between the VNA and its external customers utilizing expected customer service standards.
- Accepts and processes referrals/orders per agency policy and procedure.
- Oversees and coordinates patient scheduling and assignments in regard to patient acuity and care needs. Manages available resources to maximum productivity and minimize overtime.
- Serves as a resource to staff for agency policy and procedure.
- Maintains building and clinical record documentation security as per agency policy and procedure.
- Addresses external customer concerns and identifies and reports events as appropriate.
- Participates in interdepartmental meetings, task forces and groups as assigned or requested.
- Accountable for systems thinking, teamwork and quality customer service.
SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
- Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS:
- Current license to practice as a Registered Nurse or LPN in Pennsylvania.
- Home Health experience required.
- Current CPR certification.
Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:
- The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.
New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material:
- A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.
Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought:
- The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
TEMPERAMENTS: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:
Influencing others: Ability to influence people in their opinions, attitudes or judgments about ideas or things; to motivate, convince or negotiate.
Repetitive work: Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace.
Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.
Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
Language: Reading, Writing & Speaking:
Ability to read a variety of books, magazines, instructions, and encyclopedias. Ability to write compound and complex sentences, using cursive style (or Braille equivalent), proper end punctuation, and employing adjectives and adverbs. Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent) and variation in word order; using present, perfect, and future tenses.
Mathematics: The following levels of ability are necessary to understand mathematical concepts and apply them to problem-solving situations.
Ability to add and subtract two-digit numbers. Ability to multiply and divide.
EQUIPMENT USAGE REQUIREMENTS: MACHINES, EQUIPMENT, TOOLS, SOFTWARE: To perform the essential duties of the position, use of the following machines, equipment, tools, and software is customarily required:
Machinery/Equipment: Computer, phone, copier, printer, fax
Tools: Office supplies
Software: Microsoft Office Products
PHYSICAL REQUIREMENTS: Degree of physical exertion is light, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.
BODY POSITION AND MOVEMENT: The following positions or movements are typical of the job:
- SITTING is done continuously.
- WALKING is done seldom.
- STANDING is done occasionally.
- CLIMBING is done seldom.
- REACHING (Extending out and retrieving objects outside immediate range) is done seldom.
- PUSHING (To press against something with substantial steady force in order to thrust forward, downward or outward) is done seldom.
- PULLING (To exert a considerable force in order to draw, drag, haul or tug objects in a sustained motion) is done seldom.
- LIFTING (To raise objects from a lower to a higher position or moving objects horizontally from position to position) is done occasionally.
- END‑RANGE MOTION (To fully extend or retract a bodily part or joint to its maximum range in order to reach, push, pull, lift, or otherwise perform job functions) is done seldom.
- STOOPING/CRAWLING (To lower the body to floor level, and move about with agility) is done seldom.
VISUAL REQUIREMENTS: (Considerations include color, depth perception and field of vision).
- The job requires a good sense of vision (with or without correction) necessary to distinguish like objects from one another, to scan fields of data and select numbers or characters, and/or to detect and visually follow moving objects.
AUDITORY (HEARING) REQUIREMENTS: Examples of the types of sounds that must be heard and the reason they must be heard are listed below:
voices to converse, communicate
telephone ringing to answer incoming calls
WORKING CONDITIONS: Exposure to hazardous conditions/ materials is negligible.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
Posted on 06/04/2020