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Supervisor Medication History Specialist


Supervisor position responsible for staffing and day to day operation of the Medication History team. Primary day shift but will need to spend time on off shifts to support employees. Responsible for accountability and efficiency of the team as new services are rolled out.

Job Description

POSITION SUMMARY: Coordinate and provide leadership for the daily functions of the Medication History Specialist team, in a manor so as to provide efficient medication history services, vaccine screening, and other clinical screenings. Serve as subject matter expert for the roles and duties of med history team at LGH. Represents the perspective of the med history team within the departments leadership team.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Coordinates daily activities of medication history specialists, obtaining medication histories, patient screenings, and vaccine administration
  • Participates in and drives engagement of med history team in continues improvement projects and department initiatives
  • Supports the recruitment, onboarding, and development of med history specialists
  • Supports department efforts around safety, quality, and regulatory compliance
  • Collaboratively ensures accurate and timely completion of medication histories and clinical screenings
  • Monitors and manages work schedules to ensure that quality, production, inventory management, and customer service goals and standards are maintained
  • Completes annual performance evaluations accurately and on time and provides ongoing feedback to staff regarding daily activities
  • Provides direct leadership to medication history specialists
  • Ensures appropriate communication between members of the team including locations and shifts
  • Serves as a subject matter expert in terms of progressive ways to use medication history specialist  to deliver optimal care within LGH

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Assists other managers/supervisors in creation of policy and procedures
  • Observes and reports to department manager/director unusual situations, occurrences, or complaints
  • Is familiar with, understands, and complies with all policies and procedures affecting the scope of responsibility
  • Other duties as assigned.



  • High school diploma or successful completion of general educational development (GED) exam.
  • LPN degree OR higher.
  • Five (5) years of hospital experience.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.


  • Licensure which allows vaccine administration in PA.


Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

The position requires the ability to attend to more than one aspect of a situation simultaneously.  It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.

The position requires that an individual be able to learn new tasks quickly and effectively.  Job requirements change frequently.  The ability to understand and carry out detailed, involved instructions is mandatory.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.

The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions.  Some independent thought, planning or origination of options and solutions is necessary.  The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES:  The following are essential requirements of the position in relation to job-worker situations.  These items describe how a worker must adapt, adjust, conform or act.

Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions.

Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication:  Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.


Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, EHR, Pharmacy automation, POS systems

Software: Microsoft Office Products, Pharmacy ordering sytem, Clinical information systems, Workday


Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement:

  • Sit: Frequently
  • Stand: Frequently
  • Walk: Occasionally
  • Bend: Rarely
  • Push:Rarely
  • Pull: Rarely
  • Kneel/Squat:Rarely
  • Reach:Rarely
  • Twist:Rarely
  • Balance:Rarely
  • Climb:Rarely

Lifting: Degree of physical exertion is: Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Sensory Abilities specifically required:

  • Vision
  • Hearing
  • Touch/Feeling



Position involves exposure to the following harmful elements:

  • Blood borne Pathogens
  • Chemicals

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 08/02/2022