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Social Worker Case Coordinator

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


LGHP Comprehensive Care (day shift 8-4:30)

Job Description

Job Title:  Social Worker Case Coordinator

This position is for Comprehensive Care Medicine located near the Downtown Pavilion in Lancaster, Pa. - 554 N. Duke St. Lancaster PA 17602

Full-time, 1.0 80 hours per two weeks working Monday through Friday 8:00 am to 4:30 pm no weekends or holidays. Some evenings required.


ATTENTION: Please be aware that, if you are an external applicant, you may need to complete an online assessment as part of the hiring process. This assessment will be sent to the e-mail address that you included in your application. Please note: Some e-mail accounts may receive the assessment e-mail in their junk/spam e-mail. This assessment must be completed within 5 days of receiving it. For more information regarding the assessment, please click HERE.


At LGHP-Comprehensive Care we believe that the diversity of people is one of our greatest strengths. We are a team of creative and innovative people who are improving the care of people living with HIV/AIDS and LGBTQ+ healthcare. By being inclusive and celebrating the differences in our team and the people we serve, we are able to achieve bigger goals. If you are passionate about serving the underserved, a position with LGHP- Comprehensive Care is for you!

Lancaster General Health/Penn Medicine is currently seeking a Social Worker Case Coordinator  The Social Worker Case Coordinator evaluates the psychosocial and medical needs of patients considered to be at high risk by identifying emotional, social and environmental strengths and problems related to their diagnosis, illness, treatment and/or life situation.  This position will work as part of a defined multidisciplinary team including Case Managers, Community pharmacist and community health worker to formulate, develop and implement case management goals for the identified patients.  This position will also collaborate with physicians and clinical staff toward creating better healthcare outcomes for the identified patients.


 In conjunction with the practice team and using an explicit process, identify patients at risk for poor outcomes or experiencing poor coordination of services who would benefit from more intensive follow-up. Performs initial Triage/assessment of incoming (new) referrals to ACC department. Provide Proactive outreach to patients to include telephonic, internet or face –to-face encounters. Manages rising and high-risk patients, including management of patients with multiple co-morbidities or high risk for readmissions to the hospital setting, using evidenced-based care management best practices. Complete a comprehensive assessment of biopsychosocial, cultural and language support and self-management support needs. Provides coordination with and act as liason to hospital, long-term care, specialty, home health services, referrals, Emergency Department visits and post discharge , screenings and tests for care-managed patients. Develops and maintains relationships with a wide variety of community agencies and facilitates communication between these agencies and patients, families and clinical personnel.



     Bachelor’s degree in Social Services or related field and equivalent experience.


  • Two years of social worker experience in the community Health Field
  • A healthcare provide in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program
  • Excellent verbal and written communication skills.
  • Proven informal leadership skills.
  • Ability to work independently, setting priorities to coordinate care plans efficiently.
  • Ability to work independently, setting priorities to coordinate care plans efficiently.
  • Ability to work effectively in a fast-paced team environment.
  • Highly organized and detail-oriented with the ability to perform multiple tasks simultaneously.
  • Effective behavioral and educational strategies, including, but not limited to  : Motivational interviewing, teach-back method and self-management support.
  • Related Clinical Training.

This position requires PA Child Abuse and FBI Fingerprinting Clearances.

This position requires a valid PA Driver's License and Motor Vehicle Report.

Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 01/14/2022