Home / Registered Nurse Hospital Liaison - Horizon Healthcare Services (Full Time/Day Shift)

Registered Nurse Hospital Liaison - Horizon Healthcare Services (Full Time/Day Shift)


Horizon Healthcare

Cost Center

3310 Horizon Health Services Operations

Supervisory Organization

Hospital Liaisons




Offering Sign-On Bonus up to $5000 (Bonus applicable to external applicants)

Current opening in Hershey

HOURS:  Fulltime, primarily 8:30am – 5:00pm with a rare weekend/holiday. 

SUMMARY:  Lancaster General Health/Penn Medicine Horizon Healthcare Services is currently seeking a RN Hospital Liaison.  The RN Hospital Liaison performs initial assessment visit in the in-patient facility & develops plan of care in collaboration with physician and patient.  Coordinates initial delivery of medications, services and supplies.  Works in collaboration with account executive & sales/marketing team to educate/inform potential referral sources and develop new business. 


  • Upon referral, meets with patient/family to educate about home infusion services and to perform initial assessment of home care needs, including medications, skilled services, and supplies.  Evaluates and implements individualized patient education plan based on age-specific criteria.
  • Notifies referral source and other appropriate parties when patient does not meet admission criteria for home care and discusses possible alternatives.
  • Collaborates with physician and patient/caregiver to develop initial plan of care and obtain necessary physician’s order for needed medications, services and supplies.  Demonstrates a thorough knowledge of the care planning process that includes developing realistic and measurable age-appropriate patient goals.
  • Completes all necessary admission documentation and coordinates start of service with appropriate intake and clinical staff at Horizon Healthcare and external agencies to facilitate the referral process. 
  • Discusses funding sources with patient/family as appropriate.  Serves as a liaison between patient/family and agencies to ensure effective communication and acts as a patient advocate to promote goal attainment.
  • Serves as HHS representative in communicating information related to HHS services, policies, billing, etc., to patients, families, other agencies, hospitals, physicians and members of the community.
  • Maintains existing and establishes new business by developing and maintaining professional relationships with physicians, nursing agencies, hospital staff and other referral sources and educating referral sources through formal and informal encounters.
  • Identifies trends in hospital-based referral patterns and participates in activities to accommodate such changes.  Participates in the development of new programs and services and educates referral sources regarding those services.
  • Proactively works to improve communication between HHS and internal and external departments and agencies.
  • Maintains records of referral information as requested.


  • Current valid PA RN license.
  • Diploma from accredited school of registered nursing is required.
  • High School diploma or equivalent.
  • Current CPR/BLS certification required.
  • A minimum of two (2) years’ experience in acute care nursing or home care nursing is required.
  • Valid Pennsylvania Driver’s License, with ability to meet and maintain Driver Qualification Standard and to safely operate company-owned or personal vehicle in all weather conditions is required.
  • Demonstrated excellent technical skills with the ability to clearly demonstrate and teach the use of equipment/supplies.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
  • BSN preferred.
  • Chemotherapy/biotherapy certification preferred.
  • IV Therapy certification is preferred.
  • Home infusion experience is preferred.
  • Two (2) years’ experience in IV therapy with at least one (1) year in the care and delivery of intravenous therapies to patients within the last two (2) consecutive years is preferred.
  • Three (3) years’ experience in case coordination is preferred.
  • Discharge planning experience is preferred.
  • Experience in healthcare or medical sales/referral development preferred.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely. #LI-MD1


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

BURLE Full Time Posted on 08/16/2022