Home / RN - BSN - Cognitive Impairment & Dementia Care Coordinator (Full-time, 40 hrs/wk) Lancaster, PA

RN - BSN - Cognitive Impairment & Dementia Care Coordinator (Full-time, 40 hrs/wk) Lancaster, PA

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


Lancaster General Hospital

Cost Center

3505 Nursing - Administration

Supervisory Organization

Nursing Administration- Surgical



Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


HOURS: Primarily dayshift (07:00-15:30 and/or 08:00-16:30); occasional evening and night shifts. Occasional weekends and holidays.

This position is located in Lancaster, PA

  • Professional nurse (RN)
  • Bachelor’s Degree in Nursing field
  • 5 years clinical experience working directly with people with dementia and/or cognitive impairment
  • 2 years leadership experience

POSITION SUMMARY: The Cognitive Impairment and Dementia Care Coordinator (CIDCC) is responsible for the coordination of a phased-in and ongoing comprehensive education plan for clinical and non-clinical employees. The cognitive impairment and dementia (CID) education includes in-depth knowledge and physiology about CID; provides care strategies and interventions when working with patients diagnosed with CID for both clinical and non-clinical employees. The CIDCC will provide ongoing education to the community specific to strategies when caring for patients diagnosed with CID. And to maximize patient safety, the CIDCC will establish and oversee a Cognitive Coach training/certification program that equips healthcare professionals with skills required to supervise/have line-of-sight of CID hospitalized patients where at-the-elbow/coaching is essential. The CIDCC will work with all entities within Lancaster General Hospital and Women and Babies Hospital.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Provide administrative leadership and direction to clinical staff when they are navigating the care of escalating behaviors of patients with CID. Serve as a clinical expert and resource to the various nursing units, partnering in real-time to address issues as the patient is admitted and during their hospital stay.    Acts as a coach for the teams in nursing and other departments to role model and demonstrate various skills reflective in staff CID training (i.e. hand-over-hand). Maintain documentation on consultations in the patient’s chart detailing effective techniques and tools for staff utilization.  Educating on the importance of documentation of patient’s background, interests and family history and promote early identification of admitted patients with CID. Help staff customize plans of care/strategies for patients with CID.  Develop processes for improved transition of care for CID patients. Interact with staff, patient and family from ED to discharge in promoting best methods of care. Promote a nurse-driven Epic referral for patients with CID. Lead meetings and communicate with Dementia Task Force monthly. Insure committee is updated on program progress and incorporated in decision making. Improve reports that provide leaders with oversight of staff education/compliance via Knowledge Link. Monitor monthly reports to improve CID quality and safety indicating trends and progress i.e. number of patients with dementia, falls, violent behavior, elopement. Work to improve tracking and potential cohorting of patients with CID via a new Business Intelligence reporting template. Build a case for change that is based on strategic priorities and calculated return on investment. Develop professional relationships which foster teamwork with nursing management as well as multidisciplinary involvement including chaplaincy, environmental services, security, therapy, food services, guest services, case management, volunteers and medical residents. Encourage interaction between departments and incorporate team champions as representatives to align with patient quality committees. Act as a family and patient advocate obtaining feedback and providing skills and techniques to work together with family and staff for best patient outcomes. Work to improve CID patient/family satisfaction survey results. Oversee education program and delivery of services in a timely manner and insure advertisement to reach appropriate staff. Orchestrate and coordinate the coach and staff level education.  Insure consistent monitoring and feedback from coaches and trainers in practicing PAC methods. Establish and oversee a formal Cognitive Coach training/certification program that equips healthcare professionals with the knowledge and skills needed when providing coaching/at-the-elbow redirection for hospitalized patients with CID to maximize safety. Provide ongoing education to the community related to CID care strategies (de-escalation strategies; hand-over-hand; etc.). Additional responsibilities include but are not limited to:

Be knowledgeable of medications and their contraindications detrimental to the CID patient in partnership with nursing and the pharmacy.

Oversee Foundation expenditures and monitor budget

Insure communication and collaboration with the Companion Visitor volunteer program

Establish and nurture community outreach for dementia care via presentations.

Create and maintain patient/family educational materials.

Maintains on-going data management in order to impact continuous improvement.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

Provides continuing education for staff via huddles and staff meetings. Stays current on healthcare industry and innovation trends regarding dementia Determine where changes need to come into practice and analyze reasons for goals not being met. Serve as an advocate for the dementia program within managerial and administrative levels.


  • Professional nurse (RN)
  • Bachelor’s Degree in Nursing field
  • 5 years clinical experience working directly with people with dementia and/or cognitive impairment
  • 2 years leadership experience
  • Possesses strong interpersonal and communication skills
  • Has coordination and collaboration skills


  • Has current certification in care for patients with dementia and/or cognitive impairment



PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 05/25/2021