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Project Manager


Lancaster General Hospital

Cost Center

2527 E-Health Operations

Supervisory Organization

Clinical Applications



This position is located at the Burle Industries Building in Lancaster, PA

Hours: Full Time- 1.0 FTE 40 hours/week; Monday through Friday day shift hours. Occasional ability to flex hours based on project needs


Lead, guide and control the implementation of enterprise projects of medium risk, utilizing standard LG Health Project Management tools and methodologies.Manage project lifecycle for multiple enterprise projects and coordinate resources from applications teams, operational areas, outsourced IT functions, external consultants and vendors.Ensure all purchased or in-house developed systems are tested and implemented in a controlled environment, including integration with existing clinical, administrative and financial systems.Ongoing project responsibilities include overseeing the project budget, resource management, scope management, development and management of the project schedule, coordination with hospital departments and staff, training, change management, communication management, risk assessment and mitigation, and issue resolutions.Advocate on behalf of the patient and Information Services users (customers), ensuring customer requirements are met and services rendered by clinicians are not adversely impacted by new systems.Ensure the delivery of projects on scope and on time.Provide project leadership and direction, give guidance to project teams on how to develop, purchase, test and implement information systems.Performs job functions with minimal oversight.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Responsible for shepherding requests for projects through the IS Work Intake process, ensuring projects are scoped, resourced and receive the appropriate approvals.
  • Provide leadership/direction for projects that have been assigned to her/him by I.S. Management.  Work with IS Leaders to develop Project Governance, as needed, for each project.  Develop project team.  Lead, guide, assist and coordinate project team, users, vendors and I.S. resources.  Develop project scope.  Assist customer with the development of cost/benefit data.
  • Develop and assist project team with application requirements and implementation tasks.  Create project timeline & assign resources to tasks.  Assignment of resources to each project in LG Health’s project resource tool.  Carry out timely and appropriate communication of project information to project stakeholders, project team and end users.  Ensure completion of test, implementation, and back-out plans. Perform project close-out tasks, which includes obtaining project sponsor approval to close the project and transitioning to an operational support model.  Responsible for adhering to standard LG Health Project Management tools and methodologies.
  • Monitor and control project issues and risks.  Engage appropriate resources to resolve application development or implementation related issues.  Support users/team members with problem solving.  Ensure successful computer system installations.
  • Provide management and team project status reporting.  Conduct well-managed and efficient Project Team meetings.  Prepare documentation for a quality assurance review of each project.  Ensure project team members adhere to creating all necessary project documentation, including but not limited to, build trackers, evidence of testing and evidence of training.
  • Assist with annual strategic project planning process—to include high-level scope, initial schedule, and known resource allocations.

  • Assist I.S. management with software/hardware evaluations, department standards, goal setting and prioritization of work.
  • Interface with I.S. management, other department managers and operational staff on existing or proposed systems, providing support and requirements definition, always fostering positive working relations and keeping customer satisfaction as primary goal.
  • Maintain strong project management skills.  Stay current on best technology, best practices, processes and implementation methods.
  • Assist with internal PMO process improvements.
  • Mentor Associate Project Managers and Project Coordinators.
  • Provide performance data to team member’s supervisor, upon request.
  • Other duties as assigned.


  • Bachelor’s degree in Computer Science, Business Administration, related field or equivalent experience.
  • Five (5) years of experience in each of the following is required for the position: Systems problem solving and analysis, purchasing/developing applications, testing programs/systems, managing implementations and conversions
  • Three (3) years of experience managing multiple concurrent projects. 
  • Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.
  • Ability to prepare business letters, proposals, summaries, and reports; using prescribed format and conforming to all rules of punctuation, grammar, diction, and style; using all parts of speech.
  • Ability to conduct training; communicate at panel discussions and to make presentations with poise and control.
  • Ability to add, subtract, multiply, and divide all units of measure.
  • Ability to perform the four operations with like or common decimal fractions. 
  • Ability to compute ratio, rate, and percent. 
  • Ability to draw and interpret bar graphs.
  • Ability to perform arithmetic operations involving all American monetary units.
  • Project Management Professional Certification preferred.
  • Three (3) years of experience in each of the following is preferred: assisting users with training plan development, test plan development, and writing of I.S. documentation.
  • Four (4) years of experience conducting meetings, preparing status reports, and supporting user/team members with problem solving, developing/coordinating with application vendors on RFP’s/RFI’s. Preferred

BURLE Full Time Posted on 09/17/2019