Home / Procedure Scheduler-The Heart Group- (40 hours/week, 1st shift)

Procedure Scheduler-The Heart Group- (40 hours/week, 1st shift)

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


Monday through Friday no weekends or holidays. must be able to work between the hours of 7:30 AM to 6 PM

Job Description

40 hours/week. Monday through Friday with hours varying between 7:30 am and 6 pm. . No weekends or holidays.  


If you are an external applicant, you may need to complete an online assessment as part of the hiring process. We will send the assessment to the e-mail address that you included on your application. Please also check your junk/spam e-mail folder and complete the assessment within 5 days of receiving it. For more information, please click https://www.lghealthjobs.org/FAQS

POSITION SUMMARY: The Procedure Scheduler schedules patients for surgery or specialty procedures, maintains an understanding of the procedures being performed, and schedules each procedure in accordance with the operating physician’s schedule.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Schedules patient procedures in accordance with the operating physician’s, surgical assistants, and/or other specialists’ schedules.
  • Obtains necessary pre-authorizations for all procedures.
  • Assists in the preparation of procedure orders.
  • Ensures that all patient consents are available in the chart prior to the day of the procedure.
  • Reviews pre procedure checklist to verify all required tests are completed prior to the procedure.
  • Maintains knowledge of the various procedures performed and associated medical coding in order to accurately schedule procedure with associated equipment and supply needs.
  • Coordinates all procedure-related appointments for the patient i.e. pre-op teaching classes, post-op appointments, pre-op testing, and any additional follow up.
  • Assists in providing patients with pre-procedure instructions (i.e. time to arrive, food and drink intake instructions, etc).
  • Communicates any changes or cancellations in scheduled procedure times to patients and affected providers/facilities. Responsible for rescheduling procedures as necessary.
  • Assists with the coordination of physicians’ procedure, the office, and meeting schedules as needed.


  • High School diploma or equivalent required.
  • 3 or more years’ experience working in the medical field/medical office setting.
  • Strong computer skills (including Excel and Wo rd).
  • Strong communication skills.
  • Proven ability to multi-task and prioritize.


  • 3 or more prior years’ experience working in a surgical office or as a surgical scheduler preferred.
  • Prior pre-authorization experience preferred.
  • Bi-lingual (Spanish) preferred.
  • Insurance pre-certification experience preferred.
  • Knowledge of CPT codes and ICD codes and their use preferred.

Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

HEARTGROUP Full Time Posted on 12/17/2021