Practice Nurse, Diabetes & Endocrinology, Lancaster, PA (Full-Time, Days)
The Practice Nurse for Diabetes and Endocrinology will triage calls & emails to determine the patient’s medical urgency and level of care. As a patient-focused team, you will provide exceptional customer service responding to all inquiries in a timely manner following office protocols to process refills, schedule patients, and answer general questions or concerns. By providing direct patient care, you will develop a professional relationship with our patients, provide education, and medical guidance, along with administering medical treatment including injections. The Diabetes and Endocrinology team typically provides direct patient services to those 18 years old and above.
* Sign-On Bonus $2,500!
To provide nursing services to patients at a provider’s office. Patient care includes care to patients in the following age groups: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years), and geriatric (over 64 years).
Full-Time | 40 hrs per week | 1.0 FTE.
Monday - Friday | 7:00a -5:30p - Hours Vary Days
Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Provides clinical advice by phone/electronic correspondence based on clinical judgments and/or triage protocols in accordance with regulatory requirements and standards of practice. Consults with the provider as necessary.
- Provides patient-specific education including but not limited to preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes.
- Prepares patient for visit by using appropriate rooming standards tool.
- Administers injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice.
- Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
- Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
- Collects blood or other laboratory specimens and prepares them for further testing.
- Authorizes prescription refills as instructed by the provider.
- Assists with test tracking and monitoring overdue results.
- Removes sutures and changes dressings on wounds as necessary.
- Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
- Assists provider and patient in reviewing and revising care plans and assesses patient progress. Follows up with patient between visits as necessary.
- Assists with proactive outreach for patients requiring preventive and chronic disease services.
- Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
- Assists in coordination of referrals, education and community resources.
- Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
- Participates in daily huddles with the provider.
- Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.
- Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
The following duties are considered secondary to the primary duties listed above:
- Performs various front office responsibilities as necessary.
- May require some regional travel - valid driver's license is required if traveling.
- Participates in the on-call responsibilities for this position as required.
- Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS:
- Completion of a LPN or a RN educational program
- Current licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN), issued by the PA State Board of Nursing
- AHA CPR/BLS certification required within 30 days of hire.
- One (1) to Two (2) years of nursing experience in a primary or specialty care physician’s office.
- Prior triage, emergency room, cardiac care, intensive care or other related specialty nursing experience.
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
* Sign-on bonus applies to new employees with a 2-yr commitment to LGH
PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
Posted on 11/17/2022
PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.