Patient Care Host-Hostess
Food Service - Supervisors
This position is located in Lancaster, PA.
Position will work 40 hours/week between the hours of 6:15 am-5:30 pm; every other weekend/holiday
This position requires PA Child Abuse and FBI Fingerprinting Clearances.
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SUMMARY: Lancaster General Health/Penn Medicine is currently seeking a Patient Care Hostess within the Food Service Department at our Lancaster General Hospital. Under the supervision of the Director of Food Services, the Patient Care Host/Hostess provides personalized meal service to patients. Meal service includes assisting patients with meal selections, serving meals to patients, preparing food, monitoring patient intakes, clearing and cleaning patient dishware. Duties may include stocking pantries.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Successful completion of a Patient Care Host/Hostess training program.
- Assures that meal selections meet guidelines for modified diets per diet manual.
- Works directly with patients in selecting meals and communicates those selections to the production staff.
- Calculates, prepares, and serves between meal feedings and nutritional supplements and tube feedings as ordered.
- Maintains accurate written and oral communication with other patient care team members, and assists them as time allows and the need arises. This includes monitoring and recording patient intake and communicating this data to the dietician and/or nursing staff as needed. May also include responsibility for completion of calorie counts.
- Obtains current diet list of patients from the hospital computer prior to each meal period and maintains accurate patient diet information according to department procedure(s).
- Assists in assembly of meals and serves the meal to the patient.
- Collects dishware following meal service, transports dishware to dish room and assists in clean up.
- Stocks patient and/or provider pantries with supplies according to set standards and ensures proper labeling, dating and rotation of all stock.
- May produce cold foods such as salads and sandwiches as requested and may prepares all foods associated with them.
- Maintains exemplary customer service at all times to create quality outcomes.
- Communicates any problems, concerns, or potential issues to appropriate personnel in a timely manner.
Posted on 10/02/2019
- High school diploma or equivalent (GED).
- One (1) year of experience working directly with customers
- Six (6) months experience working with computers or computerized equipment.