Home / Office Manager - Lancaster City Alliance (32 hours/week)

Office Manager - Lancaster City Alliance (32 hours/week)


Job Description

HOURS: 32 hours/week Monday-Friday. No weekends or holidays (some evenings)

LOCATION: Lancaster City Alliance, located at 115 East King Street, Lancaster, PA 17602

Lancaster City Alliance is a non-profit that cultivates partnerships with business, local communities, the arts, education, non-profits and government to ensure Lancaster is a clean, safe and vibrant City for all. For more information, please visit their  website.



This position is responsible for managing internal accounting processes and procedures, which includes managing budgeting, forecasting and projections as well as monthly invoicing and expense management for Lancaster City Alliance (LCA), Lancaster Downtown Investment District (DID), and Lancaster City Revitalization & Investment Zone (CRIZ).  Assists Director of Administration & Relations with the management of fundraising efforts and manages and maintain volunteer customer relationship management data.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Manage internal accounting processes and procedures for timely and accurate processing.

  • Manage budgeting, forecasting, and projections as well as monthly invoicing and expense processing for LCA, DID and CRIZ.

  • Manage and maintain all volunteer customer relationship management data.  Examples include: term limits, contributions, files, online presence and rosters. 

  • Maintain record keeping of corporate and primary stakeholder, prospect and resident pledge requests and correspondence.  Process pledges, invoices, and acknowledgements for LCA supporters.

  • Manage accurate coding and processing of company invoices and payments as well as complete all required journal entries for depreciation, prepaid expenses and investments.

  • Record and accurately categorize revenue payments and file and maintain according to record retention requirements.

  • Complete monthly bank reconciliations for final review by Director of Administration and Relations.

  • Maintain the GiftWorks database with gift and pledge revenue and prepare reports for fundraising campaigns as needed and required.

  • Annually, prepare for the audits for both DID and LCA, as well as complete year end processes for GAAP statements and processing of 1099’s.

  • Assist in the development of effective internal processes and procedures, as well as maintaining high customer service levels for internal team members and customers

  • Recommend suggestions for improving efficiencies within the organization by monitoring and identifying trends, and best practices.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above: Add 0-3 additional bullets related to non-essential functions that are expected of the job.

  • Assist Director of Administration & Relations with the management of fundraising efforts.

  • Performs office tasks including maintaining records and ordering supplies.

  • Other duties as assigned.



  • High School diploma or acceptable equivalent, plus a minimum of three (3) years related experience

  • Extremely proficient with QuickBooks Intuit

  • Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

  • Extremely proficient with Microsoft Office with the ability to learn new or updated software.

  • Superior attention to detail evidencing a high degree of accuracy and strong organizational skills

  • Strong interpersonal skills

  • Effective written and verbal communication

  • Willingness to learn new concepts to grow and advance

  • Ability to learn and utilize multiple software platforms to drive efficiency

  • Ability/availability to work a flexible schedule (limited nights and weekends required)


  • GiftWorks experience a plus.       

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely. #LI-LS1

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LANCCITYALL Full Time Posted on 03/16/2023