Medical Assistant Behavioral Health Specialists (Full Time/Day Shift)
At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.
We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.
PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.
Join us and be part of a team that empowers you to do more than your job and encourages you to:
Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.
Certified Medical Assistants (CMAs) at Lancaster General Health are provided 100% tuition reimbursement through PA College of Health Sciences should they decide to pursue further education in the medical field. They are an integral part of the healthcare team in our outpatient practice settings, providing a coordinated and holistic approach to care through our patient centered model. The role enables the CMA the opportunity to use their clinical and administrative skills, while positively impacting the patient experience and quality outcomes. Through a supportive and collaborative environment, CMAs are encouraged to advance their skills, expand their clinical knowledge and pursue further education & professional growth. Additionally, they serve physicians, patients and their families by rooming patients, taking vital signs, reviewing medications, conducting telemedicine appointments, providing lifestyle education, coordinating schedules for admissions or services and completing insurance forms. Our CMAs have opportunities to participate in weekly huddles and are empowered to share new and innovative ideas, influencing clinical practice within their own department as well as the overarching health system.
Up to $2000 Sign-on Bonus! (Pro-rated for positions under 40 hours/week)
HOURS: Full Time (1.0 FTE; 40 hrs/wk). Monday-Friday. Day Shift. No weekends.
POSITION SUMMARY: To provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and/or licensed nurse. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years).
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Prepares patient for visit by using appropriate rooming standards tool.
- Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.
- Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.
- Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
- Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
- Removes sutures and changes dressings on wounds as necessary.
- Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.
- Authorizes prescription refills as directed by the provider.
- Assists in test tracking and monitoring overdue results.
- Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
- Assists with proactive outreach for patients requiring preventive and chronic disease services.
- Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
- Assists in the coordination of referrals, education and community resources.
- Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
- Participates in daily huddles with the provider.
- Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.
- Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
- Performs various front office responsibilities as necessary.
- Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS:
- High school diploma or general equivalent (GED) is required.
- Completion of a Medical Assistant training program or Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT or NAHTR). If not certified upon hire, certification required within six (6) months of hire.
- CPR Certification required.
- A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
- One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician’s office.
This position is located in Lancaster, PA. #LI-MD1
Benefits of Joining Penn Medicine Lancaster General Health:
PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.
PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.
Posted on 01/04/2022