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Lead Transcriptionist

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained four-year Magnet ® recognition status for the fourth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


Lancaster General Hospital

Cost Center

5076 LAB-Transcription

Supervisory Organization

Laboratory - Histology



Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


ATTENTION: Please be aware that, if you are an external applicant, you may need to complete an online assessment as part of the hiring process. This assessment will be sent to the e-mail address that you included in your application. Please note: Some e-mail accounts may receive the assessment e-mail in their junk/spam e-mail. This assessment must be completed within 5 days of receiving it. For more information regarding the assessment, please click HERE.

This position is located at Lancaster General Hospital. Full-time, day shift, every 4th Saturday, no holidays.


Oversees and coordinates all daily functions in the Pathology office within area and a interface with related areas - histology, cytology and the pathologist group.  Performs all essential functions of a transcriptionist.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Prepares work schedules and job assignments for transcriptionists ensuring coverage for first and second shift, weekends, and emergency situations.   Reviews and approves timecards for transcriptionists.

  • Oversees, trains and assists in developing transcriptionists.   Verifies and controls manpower utilization to optimize productivity.

  • Monitors employee performance and provides input during periodic performance evaluations of personnel.  Participates in counseling and disciplinary measures as necessary.  Participates in interviewing and screening prospective office personnel.

  • Develops and maintains a comprehensive procedure manual for pathology office.  Reviews and revises manual as needed.  Communicates changes to personnel and monitors implementation.

  • Performs all duties of a transcriptionist - transcription, coding and filing to maintain timeliness of pathology report.

  • Develops programs to define problems, evaluates scope of problems and determines ways of solving problems with regard to all work processes.

  • Oversees the dictation system for Pathology, providing support as needed and manages related hardware supplies.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Recommends and justifies equipment purchases to supervisor.  Provides input for annual budget preparations.  Maintains adequate stock of office supplies and orders when needed. Collects and records data for quality assurance monitoring for pathology.

  • Prepares and maintains sequestered files for legal consultations at the direction of Administrative Director.

  • Provides and oversees orientation and training of all new medical secretaries within the section, including training on PC associated computer programs, and the complex pathology protocols.

  • Create competency program for transcriptionists.

  • Other duties as assigned.



  • Associate’s degree in Medical Secretarial Science or equivalent.

  • Three (3) years of experience as a medical secretary or transcriptionist.

  • Demonstrated skills in planning, organizing, motivating and other leadership abilities.

  • Three (3) years of professional telephone and interpersonal communications.


  • Associate degree in management/supervision or equivalent experience.

  • Three to five (3-5) years of experience as a medical secretary with medical terminology in a pathology department or surgical setting, OR five (5) years of experience as a supervisor/office manager in a medical office.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 02/18/2021