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Interface Analyst

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained five year Magnet ® recognition status for the fifth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


Lancaster General Hospital

Cost Center

2521 IS Application Services

Supervisory Organization

IS- Integrations & Interfaces



Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


HOURS: Full Time 8:00am - 5:00pm - On Call as needed

POSITION SUMMARY: Under supervision, the Interface Analyst develops and supports HL7 real time, batch, point to point, and device interfaces between the Hospital Information System (HIS) and downstream ancillary applications and bed side devices using LG’s interface engine(s) and other data delivery tools.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Takes requests for new or modified changes from users or electronic ticketing system (receives assistance to identify scope, create business requirements, user specifications and coordinates programming changes with ancillary systems).
  • Troubleshoots simple to moderate issues from users.
  • Assist in developing and executing test plans to support requests and troubleshooting.
  • Coordinates system installations with end users, ancillary vendors, and IT staff.
  • Execution of project deliverables/tasks.
  • Support Operations and user areas in resolving interface issues.
  • Provides daily support and monitoring to ensure application(s) is/are functioning correctly and efficiently.
  • On-Call support during core day hours, after hours and weekends (rotation of duties).
  • Complies with implementation, operational support and change control policies and procedures.
  • Ensures compliance with LG, department and team standards  (technical, coding, naming conventions).
  • Executes and/or monitors system and ancillary systems during maintenance and downtime.
  • Provide appropriate issue escalation to peers or Manager.
  • Documents downtime and other application related metrics.
  • Responsible to ensure that system documentation is kept current and appropriate staff notified.
  • Leverages customer or peer input to improve system and processes.
  • Responsible to accurately report and record project time.
  • Participates in the on-call responsibilities for this position as required.
  • Other duties as assigned.



  • B.S. in computer science or approved equivalent combination of education and work experience.
  • Epic Certifications as required by Information Services to support the business.  Certification will be offered and provided by LGH and must be obtained within 6 months of role entry and within three (3) exam attempts.
  • Two (2) years of programming experience.
  • Critical thinking and an analytical mind.
  • Excellent communication and interpersonal skills.
  • Possession of sharp teamwork/partnering skills.
  • Experience working with Clinical areas to develop interfaces.
  • Excellent communication and interpersonal skills.
  • Possession of sharp teamwork/partnering skills.


  • Professional experience in HL7 and CCD knowledge.
  • Experience in healthcare and knowledge of medical terminology and workflow.
  • Project management experience and skills.
  • Proficiency in the IHE standards and how to incorporate into a InterSystems (Ensemble) Healthshare environment is highly preferred.

This position is located in Lancaster, Pa #LI-MD1


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

BURLE Full Time Posted on 06/02/2021