Home / Intake Specialist - Horizon Healthcare Services (40hrs/week)

Intake Specialist - Horizon Healthcare Services (40hrs/week)


Horizon Healthcare

Cost Center

3310 Horizon Health Services Operations

Supervisory Organization





Full Time: 80hrs/2wks; 8:30AM-5:00PM Monday – Friday with one night a week until 6:30PM(start at 9:30AM that day). Also, 1 Saturday every six weeks (off a day during the week when you work a Saturday) and the Friday before the Saturday shift is a 10:30AM-7:00PM shift.

This position is located in Lancaster, PA.

ATTENTION: Please be aware that, if you are an external applicant, you may need to complete an online assessment as part of the hiring process. This assessment will be sent to the e-mail address that you included in your application. Please note: Some e-mail accounts may receive the assessment e-mail in their junk/spam e-mail. This assessment must be completed within 5 days of receiving it. For more information regarding the assessment, please click HERE.


Assist with intake processing by fielding phone calls, contacting referrals for information, data-entering information, scheduling nursing visits and following-up with patients.


  • Accurately and in a timely fashion processes new patient referrals and enters data into the electronic record.
  • Accurately verifies patient insurance coverage, records findings, and communicates to others appropriately.
  • Communicates with HHS staff time of patient start and specifies needs (in a complete & accurate manner) in a timely fashion.
  • Prioritizes work according to referral requirements and deadlines.  Works to exceed established productivity standards/goals.
  • Enters new physician information and diagnosis codes as required into the electronic record.
  • Pulls and assembles standard packet documents, referral documents, and teaching sheets (if applicable) for each referral.


  • High school diploma or equivalent.
  • Two (2) years’ general office experience or equivalent training.  Medical office, medical records, or pharmacy technician experience & familiarity with medical/pharmaceutical terminology preferred.
  • Minimum two (2) years’ data entry/computer experience. 


Lancaster General Health invests in the Employee Total Rewards by providing our employees with a competitive comprehensive packaging inclusive of:

Generous paid time off, Health, Dental, Vision, Wellness and Prescription, Retirement with an employer match and basic contribution, Tuition discounts and a tuition free affiliation with Pennsylvania Health Sciences. We also provide subsidized childcare, life insurance and career advancement opportunities for long term career growth.

Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: Penn Medicine Lancaster General Health is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Penn Medicine Lancaster General Health via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of Penn Medicine Lancaster General Health, and no fee will be paid in the event the candidate is hired by Penn Medicine Lancaster General Health as a result of the referral or through other means.

BURLE Full Time Posted on 09/22/2020