Home / Family Advocate-Nurse Family Partnership (Social Work) (Full Time, Day Shift)

Family Advocate-Nurse Family Partnership (Social Work) (Full Time, Day Shift)


LOCATION: Commercial Avenue, Lancaster, PA
HOURS: Full time, 40 hours a week or 1.0 FTE. First Shift, Monday through Friday. No holidays or Weekends.
ABOUT: Spanish speaking preferred. The Nurse Family Partnership Family will see families in their homes and community and work closely with the NFP Nurse Home visitor to meet the needs of the families.

Job Description


The Family Advocate with Women & Children’s Community Health will be part of a team to provide trauma informed case management, education, and support to families enrolled in the Healthy Beginnings/STEPS or Nurse Family Partnership programs. 

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Meets patients in a variety of settings to conduct an assessment, including helping patients to set goals.

  • Makes home visits to fully understand the environment and collaborate with the multidisciplinary team in the assessment of needs. 

  • Assists patient/family to access resources related to insurance/financial/basic household needs.  Assist in completing applications for assistance when needed. 

  • Delivers needed items from community resources to the client’s home, including but not exclusively, car seats, pack in plays, food, infant care items.

  • Makes follow-up calls and home visits to patients.

  • Helps patients build their support system.

  • Assists in coordinating/teaching parent education groups. 

  • Empowers and motivates patients to meet their goals and promote self-sufficiency.

  • Networks and maintains relationships with community resources.

  • Maintains open communication with members of the health care team to meet patient’s needs and goals.

  • Documents the delivery of services to comply with regulatory requirements, agency policy, procedures and standards of practice.

  • Displays time management and organizational skills.

  • Attends and participates in staff, committee, department, and other administrative meetings.



  • Bachelor's degree.

  • Two (2) years of experience in the Social Services Field.

  • Demonstrated comprehensive knowledge of social and community resources.

  • Excellent verbal and written communication skills.

  • Ability to demonstrate good judgment, independent thinking skills and problem solve.

  • Basic computer skills.

  • Valid Driver’s license, with a reliable vehicle, and the ability to access work assignments within our defined geographic area.

  • Ability to work independently in the community. 

  • Highly organized and detail-oriented with the ability to perform multiple tasks simultaneously.


  • Experience in maternal child health or early childhood development.

  • Bilingual (English and Spanish).

  • Effective behavioral and educational strategies, including, but not limited to: Motivational interviewing and teach-back method.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

COMMERCIAL Full Time Posted on 01/09/2023