Director Nursing - Specialty Care (LGHP)
Lancaster General Medical Grp
61010 Administration - Direct
Professional Billing Services- Leadership
SUMMARY: Responsible for oversight of the delivery of patient care, promoting safety and well-being for all patients in LGHP. Assesses and implements innovative ideas and connection to best practice national standards and new proposed clinical workflows to drive innovation in practices, as well as partnership with PENN Nursing Initiatives and PENN LGH Innovation Center. Reports to the Vice President of the respective practices, collaborates with the Health System’s Chief Nursing Officer as well as with the LGHP Director, Clinical Affairs.
The Director Nursing - Specialty will work on developing the nursing structure across a variety of practices. This will include daily interaction with care teams, evaluating and developing programs to build nursing shared governance and role distinction.
- Plan, direct, coordinate and evaluate the overall clinical nursing practice and other clinical support staff in the LGHP practice sites.
- Promote and advance excellence in professional nursing practice and clinical support staff in the practices; ensuring consistency of care across the continuum while recognizing and customizing for the unique variables across all specialized services. Develop and oversee relevant competency, continuing education and onboarding programs for the practice nurses and clinical support staff.
- Responsible for the evaluation and implementation of clinical staff models, adherence to national best practice standards developing a clinical care delivery system that ensures patient and family centered care, consistency, as well as safe, effective, and high quality care.
- Appropriately applies technology to improve care, reduce waste and enhance valued added service. Provides high-level expertise in innovation and new project concepts, which can reduce clerical burden, facilitate more effective patient care and improve health system outcomes.
- Participate in the vision and strategic planning process for nursing, professional practice model and shared governance.
- Provide nursing leadership in the support of shared governance council activities throughout the organization
- Ensure the provision of an extraordinary experience to all patients and customers, with focus on clinical care processes. Monitor quality and patient satisfaction metrics and lead performance improvement initiatives needed to ensure the attainment of top ratings.
- Direct the alignment of staff within each facility to work as a team in creating a seamless delivery system. Collaborate with ambulatory leaders to ensure staff are hired, trained and evaluated for their performance and working effectively at the top of scope for clinical practice.
- Coordinate and collaborate with modality leaders to ensure compliance with system goals and standards in the following areas: purchasing, accreditation, clinical protocols, capital equipment purchasing, quality measures etc.
- Prepare and distribute a monthly scorecard reflecting key performance indicators and progress toward goals in Primary Care sties.
- Evaluate additional alignment and integration of new practice structure with beneficial regulatory standards.
- Lead nursing teams to effectively implement clinical pathways and protocols as defined at the system level and to spread them across specialty domains.
Posted on 09/12/2019
- Bachelor’s degree in Nursing is required.
- Master’s degree in Nursing, Business, Public Health or Health Administration is required.
- PA Registered Nurse License is required.
- Nurse Executive Advanced Certification preferred
- Five (5) years healthcare management experience is required.
- Two (2) years’ experience within the LGH system is preferred.
- Two (2) years’ experience managing outpatient services is preferred.
- Documented experience in innovation scaling and implementation in ambulatory healthcare environment is preferred.
- Proven track record of demonstrated change management activities and implementation of new clinical nursing models is preferred.