Home / Credentials Application Coordinator (Full Time/ Day Shift)

Credentials Application Coordinator (Full Time/ Day Shift)


M-F 8-4:30pm

Job Description

POSITION SUMMARY: Responsible for coordinating all aspects of the clinical credentialing application process for independent practitioners, to include the application request via the CVO and intermittent follow-up to ensure timing completion for final approval.   Duties include coordinating privilege requests with Credentials Governance Coordinator. 

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Submits initial credentialing application request
  • Communicates process with providers and clinical office contacts via phone and\or email 
  • Works with CVO systems such as: PCMS\Medview, ECHO
  • Assists providers with application via phone or in person to ensure accurate completion
  • Communicates with CVO Application, Verification, and Evaluation Teams regarding issues requiring intervention
  • -Reviews Application Dashboard consistently to ensure application process flow

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Adheres to all Standard Operating Procedures for CVO and LGH MSO
  • Promotes Quality Awareness
  • Independently seeks & obtains required knowledge/skills
  • Other assigned duties as required as assigned by MSO manager.



  • High school diploma or equivalent (GED)
  • Five (5) years of experience as a Medical Secretary (or equivalent).


  • Certification as a Certified Provider Credentialing Specialist (CPCS), issued by the National Association of Medical Staff Services.
  • Strong computer skills and thorough knowledge of standard office software such as Microsoft Excel, Word, Access and Power Point. 
  • Coordinate multiple tasks and while maintaining flexibility in order to balance changing priorities while meeting deadlines and achieving goals

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

LGH Full Time Posted on 09/15/2022