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Blood Donor Center Supervisor

At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job, we ask that you Live Your Legacy at LGH by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have attained four-year Magnet ® recognition status for the fourth time with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

PENN MEDICINE LANCASTER GENERAL HEALTH offers a comprehensive benefits package:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program so that our employees can stay actively engaged and committed to living their legacy every day. Together, we will continue to make medical advances that help people live longer, healthier lives.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.


Lancaster General Hospital

Cost Center

5020 LAB-Blood Bank Donor Room

Supervisory Organization

Lab- Administration



Benefits of Joining Penn Medicine Lancaster General Health:

PENN MEDICINE LANCASTER GENERAL HEALTH combines a Nationally Ranked Hospital with great schools, safe neighborhoods, affordable housing, local community events and festivals as well as a wealth of cultural and recreational activities. The scenic Susquehanna River Valley provides opportunities for fishing, skiing, kayaking, hiking and mountain biking in addition to easy access to NJ shoreline or Delaware beaches. Urban life is easily accessible, with New York, Baltimore, Philadelphia and Washington D.C. a train ride away. Local universities, Fulton Theatre, the downtown shopping and dining district and local sports teams make Lancaster a great place to Live, Work and Play.


Job Title:  Supervisor Laboratory Services Blood Donor Center

This position is located in Lancaster, PA

Full-time, 1.0, 80 hours per two weeks  working Monday through Friday flexible hours dayshift currently with no weekends or holidays.  The Blood Donor Center is open until 7:00pm.  Great customer Service Skills required.  Will supervise medical technologists and RN's.  Located at the Suburban Outpatient Pavilion.


Supervisor Laboratory Services positions fall into one of the following categories/areas: Pathology Services, Point of Care Testing, Blood Donor Center, Laboratory Reference Testing or any Laboratory section. Each position is responsible for planning, coordinating, and supervising daily operations of its assigned areas.  Assures that quality services are delivered with high reliability in conjunction with the respective physician leadership and management teams.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

All Supervisor Laboratory positions:


  • Monitor and direct daily operations including staff schedules, workflow, supply inventory, patient care, equipment function, and intra- and inter-departmental communication.
  • Develop and maintain department standards to ensure quality care is provided. Monitor departmental compliance to all regulatory agencies affecting the dept.
  • Facilitate and/or provide expertise in initial investigation of exception situations, equipment failure, or other adverse events. Document any such events and escalates resolution through additional resources with appropriate judgment and urgency.
  • Demonstrate working knowledge of Clinical and Information Technology systems and software products as they apply to area of expertise. Provide direction to staff and others in episodes of information system downtime.
  • Lead quality assurance and process improvement programs; ensuring effective change control in implementation of new policies, technology, or procedural changes for specific work groups.
  • Develops and/or assists in the creation of policies or procedures subject to review of physician leadership and management. Coordinate training associated with new policies or procedures to provide clarity and staff compliance.
  • Provide technical guidance and expertise to staff and/or users. Function in a clinical or technical role in the acute care setting

as needed. Maintain clinical knowledge and expertise to effectively contribute to patient care when needed.

  • Serve on committees and task forces as requested. Work collaboratively in a professional manner with varied intra- and inter- departmental teams to assure care continuity and process improvement.
  • Assist in preparation and monitoring of departmental finances including budget variance reporting, and value management.
  • Assists in analysis of new test systems and the decision making process for optimum delivery of services.

Additional specific functions by position:

Pathology Services supervisor role:

Pathology Services include Cytology, Histology, Pathology Transcription and Grossing.

Point of Care Testing supervisor role:

  • Responsible for operations of Laboratory Point of Care Testing in hospital and ambulatory settings, across the enterprise, both inpatient and outpatient.
  • Consults and advises those areas outside direct reporting structure in regulatory risk and best practice.
  • Ensures new policies, technology and procedural changes are communicated accordingly.
  • Assists or supports train the trainer models in areas without a direct reporting structure.

Laboratory Reference Testing supervisor role:

  • Responsible for referral specimen processing and the delivery of results from reference laboratories.
  • Coordinates all activities with referral laboratories to ensure quality services and high reliability. This includes assessment of regulatory compliance, production schedules, courier service, and overall customer service as well as professional business practice that compliments the mission of Penn Medicine/Lancaster General Health.
  • Interacts with external reference laboratories as well as internal resources.

Donor Center Supervisor role:

  • Coordinate with Blood Bank supervisor blood and donor blood recruiter product inventory needs
  • Lead a diverse team of nurses, phlebotomists, technologists
  • In addition to Laboratory regulatory agencies, ensure FDA compliance for blood manufacturing regulations



All Supervisor Laboratory positions:

  • Registration/Certification in a clinical healthcare field that includes clinical registration or certification in a diagnostic discipline.
  • Laboratory Positions: Bachelor of Science degree in Allied Health or a related Associates degree in Laboratory Science.
  • Donor Center Position: Bachelor of Science degree in Allied Health or a related Bachelor degree.  Associate or bachelor nursing degree or Associate degree in Laboratory Science.

  • Three (3) or more years of healthcare experience.
  • Must meet CLIA educational requirements for moderate and/or high complexity testing when the Supervisor must serve as a CLIA General Supervisor or Technical/Clinical Consultant role or performs such laboratory testing.

Additional specific minimum required qualifications by position: Point of Care Testing supervisor role:

Valid PA driver's license.


All Supervisor Laboratory positions:

  • Three (3) or more years in principal area of oversight.
  • Previous supervisory experience.

Point of Care Testing supervisor role:

  • Registration/Certification in a clinical healthcare field such as Medical Lab Scientist (MLS) or Medical Laboratory Technician (MLT).
  • Bachelor of Science degree in Allied Health or a related degree.
  • Three (3) or more years laboratory experience.

Laboratory Reference Testing / Microbiology Supervisor / Core Lab Supervisor / Blood Bank Supervisor role:

  • Registration/Certification in a clinical healthcare field such as Medical Lab Scientist (MLS) or Medical Laboratory Technician (MLT).
  • Bachelor of Science degree.
  • Valid PA driver's license.
  • Three (3) or more years healthcare experience.


Pathology Services supervisor role:

  • Three (3) or more years in Pathology
  • Previous supervisory experience.

                                                                                   Donor Center Supervisor:

  • Licensure as RN or registration/certification in a clinical healthcare field such as Medical Laboratory Scientist (MLS) or MT/MLT.
  • Valid PA driver's license.
  • Three (3) or more years healthcare experience.
  • This position requires FBI Fingerprinting and Child Abuse Clearances


PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.


Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

CAMPUS Full Time Posted on 02/19/2021