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Associate Applications Analyst - Connect Ambulatory (Full Time/ Day shift)


Summary

Job Description

POSITION SUMMARY: The Associate Applications Analyst is an entry-level analyst who works with project teams and their department in the transformation and improvement of clinical processes and workflows for use with all clinical and financial applications.  Understands the clinical processes and operational environments and advocates for effective use of technology to improve patient care through high quality, cost effective solutions.  Acts in partnership with Application analysts as a liaison between the clinical/revenue cycle departments and Information Services.  Assists in the development of re-engineered best practice workflow processes and identifies system integration and optimization that provides the greatest technological benefit to clinical departments.  Performs system installations, maintenance, training, and user support within a defined application environment.  Responsibilities include the administration of core business systems or integrated computer applications that go beyond a single department or system.  Epic Certification is required.  Certification will be offered and provided by LGH and must be obtained within 6 months of role entry and within three (3) exam attempts.

LOCATION: Lancaster, PA

HOURS: Full Time (1.0 FTE; 40hrs/wk) Day Shift

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Exercises new skills to build, install, modify and test application software to support and optimize operational work processes.  Keep abreast of current technology, software and hardware and promote change processes.  Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users.
  • Provides input into problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical, interface and application levels. Assists in developing root cause and recommends changes.  Escalates issues as necessary.  Understands integration between various applications and functionality within those applications.  Serves to assure full integration of applications and devices utilizing interfacing standards and vendor provided utilities
  • Interacts with users to assure system is operating and performing according to specifications. Collaborates with other Associate Application Analysts, Applications Analysts, IT, the vendor, department staff, and other team members to provide technical and clinical support.
  • Adheres to LG Health technology, coding, and naming convention standards, as well as change control process and procedures.
  • Assists with defining and documenting user requirements and system scope.  Reviews and collects information regarding potential system enhancements.
  • Recommends best practice workflows and provides input in partnership with Application analysts in developing business plans for automating and optimizing processes that transform and improve clinical care and patient safety.
  • Maintains and deploys understanding of system development and project management methodologies in assessment, planning, design, workflow analysis, timelines, and testing, during implementation, optimization and ongoing operations.
  • Executes assigned tasks in the project plan for the installation of hardware, software, networks, physical site, training environments and test environments for the initial and subsequent implementations.

SECONDARY FUNCTIONS: The following duties are secondary to the primary duties listed above:

  • Analyzes data conversion needs and ensures that data coming across interfaces into applications meets business requirements.
  • Participates in the on-call responsibilities for this position as required.
  • Other duties as assigned.
     

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

  • High school diploma or general equivalent (GED)
  • Bachelor’s degree in Computer Science, Business Administration or Engineering; or a Science degree with an orientation toward automation and process improvement; or approved equivalent combination of education and experience.
  • Two (2) years clinical, ancillary or revenue cycle operations experience in related field or information technology experience.
  • Technical aptitude for information services technology in environment being supported.
  • Effective interpersonal written and verbal communication skills.

PREFERRED QUALIFICATIONS:

  • Two (2) years’ experience working with clinical or revenue cycle applications.
  • Certification in Medical Technology; Certification in another clinical, revenue cycle or ancillary field.
  • Project management and process improvement training.
  • Two (2) years supporting or maintaining a system application, providing direct user support and application testing.

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.  It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards.  The percentages of time spent performing job duties are estimates, and should not be considered absolute.  The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole.  Incumbent must be able to perform all job functions safely.

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Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

 

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

COMMERCIAL Full Time Posted on 12/09/2022