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Applications Analyst - Revenue Cycle


At Lancaster General Health, our culture is what sets us apart and creates a lasting impression of our health system in the community and in the hearts of our patients and their families. A role with us is more than just a job. We ask that you Live Your Legacy by finding your passion in your everyday role, committing to those you serve, and reaching for your personal best.

We are recognized as 1 of only 9 hospitals in the entire country with awards in Medicare.Gov, LEAPFROG and Healthgrades Americas 50 Best Hospitals. We have achieved four-years of Magnet ® status with the American Nurses’ Credentialing Center (ANCC) and we are the 2018 recipient of the Foster G. McGaw Prize in recognition of the commitment to community service.

Join us and be part of a team that empowers you to do more than your job and encourages you to:

Live Your Passion. Live Your Best. Live Your Commitment. Live Your Legacy.

Company

Lancaster General Hospital

Cost Center

2518 IS Revenue Cycle

Supervisory Organization

e-Health Operations- Revenue Cycle

Grade

X08

Summary

This position is located in Lancaster, Pa

HOURS: Full Time

POSITION SUMMARY: The Applications Analyst works extensively with project teams and their department in the transformation and improvement of revenue cycle processes and workflows for use with Epic and other revenue cycle applications.  Understands the processes and operational environments and advocates for effective use of e-Health technology to improve the revenue cycle through high quality, cost effective solutions.  Acts as a liaison between the departments and Information Services.  Assists in the development of re-engineered best practice workflow processes and identifies system integration and optimization that provides the greatest technological benefit to the department.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Utilizes expertise to design, build, install, modify and test Epic application software to support and optimize operational work processes.  Keep abreast of current technology, software and hardware and promote change processes.  Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users.
  • Provides problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical and application levels.  Identifies root-cause and recommends changes.  Escalates complex issues as necessary.  Understands integration between various Epic modules and integration with other applications.
  • Interacts with users to assure system is operating and performing according to specifications.  Collaborates with other Applications Analysts, IT, the vendor, department staff, and other team members to provide technical and clinical support.
  • Adheres to LG Health technology, coding, and naming convention standards, as well as change control process and procedures.
  • Assists with defining and documenting user requirements and system scope.  Reviews and collects information regarding potential system enhancements.
  • Recommends best practice workflows and develops business plans for automating and optimizing processes that transform and improve clinical care and patient safety.
  • Maintains and deploys understanding of system development and project management methodologies in assessment, planning, design, workflow analysis, timelines, and testing, during implementation, optimization and ongoing operations.
  • Executes assigned tasks in the project plan for the installation of hardware, software, networks, physical site, training environments and test environments for the initial and subsequent implementation of Epic modules.   
  • Maintains current Epic certification.
  • Analyzes data conversion needs and ensures that data coming across interfaces into Epic applications meets business requirements.
  • Provides assistance in the budget process for assigned applications.
  • Participates in the on-call responsibilities for this position as required.
  • Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS:

  • High school diploma or general equivalent (GED)
  • Bachelor’s degree in Computer Science, Business Administration or Engineering; or a Science degree with an orientation toward automation and process improvement; or approved equivalent combination of education and experience.
  • Epic Certifications as required by Information Services to support the application.  Certification will be offered and provided by LGH and must be obtained within 6 months of role entry and within three (3) exam attempts.
  • Three (3) years operations experience in the revenue cycle area assigned to support or three (3) years of experience in an Applications Analyst, or similar role, supporting a revenue cycle Epic application.
  • Technical aptitude for information services technology in environment being supported (revenue cycle).
  • Effective interpersonal written and verbal communication skills.

PREFERRED QUALIFICATIONS:

  • Two (2) years experience as an Epic Applications Analyst.
  • Project management and process improvement training.
  • Two (2) years supporting or maintaining a system application, providing direct user support and application testing.

Disclaimer

Lancaster General Health invests in the Employee Total Rewards by providing our employees with a competitive comprehensive packaging inclusive of:

Generous paid time off, Health, Dental, Vision, Wellness and Prescription, Retirement with an employer match and basic contribution, Tuition discounts and a tuition free affiliation with Pennsylvania Health Sciences. We also provide subsidized childcare, life insurance and career advancement opportunities for long term career growth.

Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: Penn Medicine Lancaster General Health is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Penn Medicine Lancaster General Health via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of Penn Medicine Lancaster General Health, and no fee will be paid in the event the candidate is hired by Penn Medicine Lancaster General Health as a result of the referral or through other means.

BURLE Full Time Posted on 09/15/2020