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Applications Analyst - Pharmacy


Company

Lancaster General Hospital

Cost Center

2527 E-Health Operations

Supervisory Organization

Pharmacy Applications

Grade

X12

Summary

HOURS: Full-Time; Day Shift; occasional evenings, nights, weekends to support software upgrades and go-lives.

ATTENTION: Please be aware that, if you are an external applicant, you may need to complete an online assessment as part of the hiring process. This assessment will be sent to the e-mail address that you included in your application. Please note: Some e-mail accounts may receive the assessment e-mail in their junk/spam e-mail. This assessment must be completed within 5 days of receiving it. For more information regarding the assessment, please click HERE.

POSITION SUMMARY: The Applications Analyst works extensively with project teams and their department in the transformation and improvement of clinical processes and workflows for use with Epic and other clinical applications.  Understands the clinical processes and operational environments and advocates for effective use of e-Health technology to improve patient care through high quality, cost effective solutions.  Acts as a liaison between the clinical departments and Information Services.  Assists in the development of re-engineered best practice workflow processes and identifies system integration and optimization that provides the greatest technological benefit to the clinical department.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Utilizes expertise to design, build, install, modify and test Epic application software to support and optimize operational work processes.  Keep abreast of current technology, software and hardware and promote change processes.  Analyzes functionality and tests new releases to determine best use by end users; investigates preferred choices of end users.
  • Provides problem solving, troubleshooting, and code debugging of simple and intermediate issues at the technical and application levels.  Identifies root-cause and recommends changes.  Escalates complex issues as necessary.  Understands integration between various Epic modules and integration with other applications.
  • Interacts with users to assure system is operating and performing according to specifications.  Collaborates with other Applications Analysts, IT, the vendor, department staff, and other team members to provide technical and clinical support.
  • Adheres to LG Health technology, coding, and naming convention standards, as well as change control process and procedures.
  • Assists with defining and documenting user requirements and system scope.  Reviews and collects information regarding potential system enhancements.
  • Recommends best practice workflows and develops business plans for automating and optimizing processes that transform and improve clinical care and patient safety.
  • Maintains and deploys understanding of system development and project management methodologies in assessment, planning, design, workflow analysis, timelines, and testing, during implementation, optimization and ongoing operations.
  • Executes assigned tasks in the project plan for the installation of hardware, software, networks, physical site, training environments and test environments for the initial and subsequent implementation of Epic modules.   
  • Maintains current EPIC certification.

MINIMUM REQUIRED QUALIFICATIONS:

  • High school diploma or general equivalent (GED)
  • Bachelor’s degree in Computer Science, Business Administration or Engineering; or a Science degree with an orientation toward automation and process improvement; or approved equivalent combination of education and experience.
  • Current licensure as a Registered Pharmacist in the State of Pennsylvania.
  • Epic Certifications as required by Information Services to support the application.  Certification will be offered and provided by LGH and must be obtained within 6 months of role entry and within three (3) exam attempts

PREFERRED QUALIFICATIONS:

  • Two (2) years experience as an Epic Applications Analyst.
  • Project management and process improvement training.
  • Two (2) years supporting or maintaining a system application, providing direct user support and application testing.

This position is located in Lancaster, PA.

BURLE Full Time Posted on 06/18/2019